Home Business Tech Shangri-La Hotel group start using Relay Robots in Hotel!

Shangri-La Hotel group start using Relay Robots in Hotel!

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The First International Hotel Chain in Asia To Use Relay Robots

Two hotels from the Shangri-La group, Singapore to debut the autonomous helpers

Hotel Jen introduce Jena, the Robots butler here by parked at lobby
Jena, is one the new robot butlers in Hotel Jen
Hotel Jen introduce Jeno, the Robots butlers here by parked at lobby
Jeno, is the second robot butlers in Hotel Jen

Hotel Jen is excited to be the first international hotel chain to use autonomous Relay robots in Asia. Both Hotel Jen Orchardgateway and Tanglin Singapore branches welcome their new robotic – colleagues, Jeno and Jena !

The pair are made by Savioke, USA. 1M tall Relay-bots are able to move unmanned around the hotel thanks to sensitive sensors. They can ride the elevators and even make phone calls to rooms upon arrival. When they are not busy with their duties you can find them at their default stations in the hotel lobby .

Jeno and Jeno delivers amenities and in-room dining menu items.
Jeno and Jeno delivers amenities and in-room dining menu items.

This dynamic duo will assist in room deliveries from the in-dining room menu to basic hotel amenities be it an extra towel, tooth brush set or cups and etc… Guests can typically expect a delivery within 15 minutes. Their deliveries will also cover from midnight to 6 am.

Jeno and Jena are equipped with sensitive sensors and software systems to make efficient deliveries.
Jeno and Jena are equipped with sensitive sensors and software systems to make efficient deliveries.

Inspired by the concept of a butler, Toby Tan (@tobyato) from Band of Doodlers designed silhouettes for Jeno and Jena. The Relay robot-butler adorning a bright pink coat and scarf is Jena and Jeno will always be in a turquoise tuxedo and tie. Just like the bicycle images on their backs, these lil’ bots will be always on the go!

About Hotel Jen

Launched by the Shangri-La group in 2014 to cater to urban adventurers. The Hotel Jen chain delivers comfort and value with a playful twist. Embracing the love for life and travel, Hotel Jen allows the curious traveler to experience the heart of the city.

Hotel Jen offers 10 vibrant urban hotels across Asia Pacific, including Hong Kong; Beijing and Shenyang, China; Manila; Penang and Johor in Malaysia; Brisbane, Australia;  Malé, Maldives and 2 branches in Singapore. A new Hotel Jen is due to open in Kota Kinabalu, Malaysia in 2019. For more information, visit www.hoteljen.com.

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